About Us

About us

D.P. Motors is authorized dealership of Hero MotoCorp Ltd in Gorakhpur, which was established in 2016. In the area of Gorakhpur, where already available Dealers give tough competition to us. We on the basis of our background experience (market consumption, customer need and requirements of customers)  stand here strongly and achieving new target day by day. 7700+ Vehicle Sold in FY 2019-20 with 19% Growth in FY 2019-20. We took target of 7700+ Vehicle for FY 2020-21 even after 2 months of lockdown. We provide employment to 65+ staff. DP Motors have huge workshop area of 4500 sq/feet, showroom area of 4000 sq/feet.

Area

2017-18

2018-19

2019-20

2020-21 (Planned)

 Workshop Sales

40 Lacs

70 Lacs

81 Lacs

80 Lacs

Servicing Ref

16K

17K

19K

17 K

Accidental Claim

600

850

950

1100

Paid Service (Labour)

23 Lacs

32 Lacs

36 Lacs

35 Lacs

Vehicles Sales

4000

6500

7771

7700

 

Achievement

  • D.P. Motors: (Hero MotoCorp Ltd)    -    FY 2019-20 We are among TOP 10 in Hero Happiness Score in SALES & SERVICE (Pan India) Achieved MYSCORE Reward Program for all 4 Quarters Qualified Raftar 4.0 Contest All INDIA (Manager Customer Care Contest 2019) RSE AWARD for Highest days of travelling in Rural Market for Q3 (FY 19-20) Awarded for NEW INITIATIVE in Varanasi Area Office for FY 19-20.

 

  • D.P. Motors: (Hero MotoCorp Ltd)    -    FY 2018-19 SOLD 6372 units against TAD Annual Retail of 5667 vehicles having 112.44% achievement SOLD 6510 units against TAD Annual Dispatch of 5639 vehicles having 115.45% achievement Highest PAYTM cases done during Festive season of 30 Days (Navratri to Diwali) Highest PAYTM cases done in the Month of Jan 2019 in entire Uttar Pradesh

 

  • D.P. Motors: (Hero MotoCorp Ltd)    -    FY 2017-18 Highest Hero Happiness Score At Zonal Level (Customer Satisfaction Score) 2017-2018 Achieved NPS60 Reward Program for Q3 (2nd in Area Office & 13th in India)

 

  • D.P. Motors: (Hero MotoCorp Ltd)    -    FY 2016-17 Best Service Award in 1st year itself Area Office Varanasi, 2016-2017

 

  • D.P. Motors: (Hero MotoCorp Ltd)    -    FY 2019-20
  • Highest Hero Happiness Score At National Level – No. 1 Pan India (Customer Satisfaction Score)  till MID JUNE 2019.
  • WON RAFTAAR 4.0  IN NORTH ZONE.
  • QUALIFIED NPS 60 FOR THE 2ND TIME UNDER CSI (Costumer Satisfaction Index) Qualified for H2H Contest.
  • NEPT GROWTH YTD  29%.
  • GOODLIFE REDEMPTION YTD (SEP-2019)  Rs.2,23,510/- RANK NO. 1 IN AREA OFFICE.
  • TIE-UP WITH SMILE ROTI (NGO) FOR PROVIDING FOOD (BREAKFAST & DINNER) AT MEDICAL COLLEGE, GORAKHPUR.
  • WON I-NEXT IMPACT AWARDS 2019 FOR BEST SOCIAL WORK IN GORAKHPUR BY Dy. CHIEF MINISTER (U.P.) – DR. DINESH SHARMA.
  • AWARD UNDER BEST INITIATIVE CATEGORY IN AREA OFFICE.
  • FACILITATING TEAM GORAKHPUR OF HERO KABADDI LEAGUE AT OUR DEALERSHIP.
  • FACILITATING HOME GUARD / PRD CONSTABLE.
  • DELIVERED 100 SCOOTERS TO GORAKHPUR POLICE UNDER HERO CSR INITIATIVE.

 

Dispatch and Retail

Retail

 

Dispatch

 

FY 17-18

FY 18-19

FY 19-20

 

 

FY 17-18

FY 18-19

FY 19-20

MC

3549

6011

7219

 

MC

3893

6084

6776

SC

407

491

552

 

SC

497

426

439

TOTAL

3956

6502

7771

 

TOTAL

4390

6510

7215

 

INITIATIVES

  • 100 % job card are opened through Tab  as per Hero MotoCorp Ltd guidelines.
  • IRF is done through Tab as per Hero MotoCorp Ltd guidelines.
  • Service Customer Bill Payment through Paytm Mall for cash-back.
  • Dedicated Separate Accidental Area to provide customer better service.
  • Separate Lady Customer Lounge to provide ladies environment friendly space.
  • Vehicle Sales through PAYTM MALL to provide customers Rs. 5000/- benefit on every purchase.
  • Following Hero MotoCorp Ltd guidelines towards Dress & Batch, also we follow it very strictly at our Dealership.
  • We are providing Hand Watch to every customer on every purchase worth Rs. 1500/-.
  • SCHOOL ACTIVITY UNDER Gurudakshina Offer – 2019.
  • SCOOTER AND MOTORCYCLE RALLY ON 15-AUGUST-2019.
  • BIG MEMSAHAB ACTIVITY FOR PROMOTING WOMEN’S IN GORAKHPUR.
  • CREATING DIGITAL PLATFORM LIKE WEBSITE, FACEBOOK, BUSINESS WHATSPP ETC.
  • DIGITAL JOBCARD FOR PAPER LESS WORK & MAINTAINING SOCIAL DISTANCING.